Last updated: [11/10/2025]
Welcome to NADDICT+ – Addicted to Better. These Terms & Conditions of Sale outline how we handle orders, payments, shipping, and customer responsibilities. By purchasing from us, you agree to the terms below.
1. Products
Our products, including NAD+ vials and the NADDICT+ Pen, are designed for adult use. Images and descriptions are for guidance only and may vary slightly.
2. Orders
Orders are processed once payment is confirmed. NADDICT+ reserves the right to refuse or cancel an order at our discretion.
3. Pricing
All prices are listed in GBP and include applicable taxes unless otherwise stated. Prices may change without notice.
4. Payment
We accept major cards and approved payment methods. By completing checkout, you confirm you are authorised to use the chosen payment method.
5. Shipping & Delivery
Standard shipping applies to UK destinations.Delivery times vary depending on location and courier.NADDICT+ is not responsible for delays caused by the courier.Risk transfers to the customer once delivery is confirmed at the address provided.
6. Returns & Refunds
Due to the perishable nature of NAD+ products, all sales are final once shipped. Returns are only accepted if products are defective, damaged, incomplete, or incorrect.To report an issue, you must contact us within 48 hours of delivery with:Order numberA description of the issuePhotos of packaging, product, and the shipping labelClaims after 48 hours may not be eligible.
7. Liability
NADDICT+ is not responsible for misuse of products or outcomes related to individual health conditions or subjective experiences of effectiveness.
8. Governing Law
These Terms are governed by UK law. Disputes will be handled under UK jurisdiction.
9. Contactsupport@naddictplus.com